Expert Service. Nationwide Coverage. Proven Results.

Service Pros Canada was founded in 2024 as we saw a need to

help alarm companies service their accounts.

Need help servicing your accounts?

Our mission is to transform the customer experience for alarm companies with 2000+ accounts through our expertise in field services, technical support, retention collection and system upgrades to the latest technology.

With 10+ years of experienced field technicians covering all provinces and a proven 80% remote service ticket resolution rate, we deliver superior service at better cost than any security company in Canada, enabling our partners to strengthen customer relationships while saving money.

  1. Core services (technical support, field repair, retention, collection)

  2. Geographic coverage (all provinces)

  3. Key differentiators (experienced field techs network, 80% remote resolution, 50% save rate on your cancel requests, top of the industry collection metrics)

  4. Improve your customer experience at a lower cost

  5. Technology advancement to your clients at no cost to you

  6. Partnership approach

We support a full range of security systems, including Qolsys, 2GIG, Honeywell, GE, and DSC equipment. Our team services both residential and commercial clients, working with both wireless and hardwired solutions. In addition, we specialize in advanced video monitoring, offering seamless integration with platforms such as Alarm.com, Hikvision, and Swann.

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